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Welcome To
Northern Moor Medical Practice

216 Wythenshawe Road, Northern Moor, Manchester M23 0PH
0161 998 2503
0161 945 0695

Practice Charter


How We Use Your Health Records
Children and Family Care Privacy Policy - South Manchester GP Foundation Ltd
Members Privacy Policy Notice - South Manchester GP Federation Ltd
Confidentiality Policy - South Machester GP Federation Ltd
Information Security Policy - South Manchester GP Federation Ltd
Access To Medical Records Request Form - Feb18

Complaints

 

The practice adheres to the NHS Complaints procedure. Please ask for a copy of our complaints policy, and put your comments or complaints about our service in writing or ask for a meeting with the Practice Manager

 

Confidentiality

 

Patients and service users trust us to respect their confidential information at all times.  Staff have a duty to treat personal information with confidentiality.  In the NHS, this duty is set out in the NHS Confidentiality Code of Practice

 

We conform to the Data Protection Act. Any information we hold about you will not be disclosed to any other person outside the NHS, without your consent. Please collect a 'How we use your Health Records' from the practice which explains

  • Why the NHS collects information about you and how it is used
  • Who we may share information with
  • Your right to see your health records and how we keep your records confidential

A Caldicott Guardian is a senior person responsible for protecting the confidentiality of people's health and care information and making sure it is used properly.  The Caldicott Guardian for Northern Moor Medical Practice is Dr Philip Burns & his deputy is Mrs Christine Connolly

Your responsibilities to us:

  • Let us know if you change your name, address or telephone number. A mobile number is always useful!
  • Be punctual for your appointment.
  • Cancel an appointment if you cannot keep it or let us know if you will be late. We can sometimes fill appointments at short notice.
  • Violence and/or aggression towards staff or other people at the surgery will not be tolerated and may result in your removal from the practice list.

 

 

Privacy notice

 


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