Practice Policies

Our Primary Care Network

Northern Moor Medical Practice is proud to be part of a Primary Care Network, working alongside the following Practices

Northenden Group Practice
489 Palatine Road, Northenden, Manchester, M22 4DH

Park Medical Centre
434 Altrincham Road, Wythenshawe, Manchester, M23 9AB

Brooklands Medical Practice
594 Altrincham Road, Brooklands, Manchester, M23 9JH

Woodlands Medical Practice
9 Maple Road, Sale, Manchester, M23 9RL

Confidentiality

Patients and service users trust us to respect their confidential information at all times.  Staff have a duty to treat personal information with confidentiality.  In the NHS, this duty is set out in the NHS Confidentiality Code of Practice

We conform to the Data Protection Act. Any information we hold about you will not be disclosed to any other person outside the NHS, without your consent. Please collect a ‘How we use your Health Records’ from the practice which explains

  • Why the NHS collects information about you and how it is used
  • Who we may share information with
  • Your right to see your health records and how we keep your records confidential

A Caldicott Guardian is a senior person responsible for protecting the confidentiality of people’s health and care information and making sure it is used properly.  The Caldicott Guardian for Northern Moor Medical Practice is Dr Nicola Forbes & her deputy is Mrs Christine Connolly

GDPR Notice

Your Responsibilities

  • Let us know if you change your name, address or telephone number. A mobile number is always useful!
  • Be punctual for your appointment.
  • Cancel an appointment if you cannot keep it or let us know if you will be late. We can sometimes fill appointments at short notice.
  • Violence and/or aggression towards staff or other people at the surgery will not be tolerated and may result in your removal from the practice list.

Complaints

The practice adheres to the NHS Complaints procedure. Please ask for a copy of our complaints policy, and put your comments or complaints about our service in writing, which can be submitted as a hard copy to reception or emailed to smccg.northernmoor@nhs.net or you can request a meeting with the Practice Manager.

CCTV

CCTV is installed at the practice premises for the purposes of staff, patient and premises security.  The CCTV is controlled by Northern Moor Medical Practice.  For more information please contact Christine Connolly (Practice Manager) on 0161 998 2503 during practice opening hours or email us at smccg.northernmoor@nhs.net

National Data Opt-Out

Updated June 2021

Your health records contain a type of data called confidential patient information. This data can be used to help with research and planning.

You can choose to stop your confidential patient information being used for research and planning. You can also make a choice for someone else like your children under the age of 13.

Your choice will only apply to the health and care system in England. This does not apply to health or care services accessed in Scotland, Wales or Northern Ireland.

You have until September 2021 to make a choice about whether you would like to opt out of this data share.

For more information please visit:

National Data Opt-out Information

National Data Opt-out FAQ Form