The practice adheres to the NHS Complaints procedure. Please ask for a copy of our complaints policy, and put your comments or complaints about our service in writing or ask for a meeting with the Practice Manager.
We also recognise the importance of recording the compliments received from patients, relatives and carers about our services. Compliments can be received in various ways, such as via letter, cards, emails or verbal feedback.
We would be delighted to hear your positive feedback when you are pleased with a service we have provided since this not only helps us when planning for the future needs of patients, but also re-assures our teams of the excellent work they continue to perform.